Customer Reviews

Atlantic Restoration has handled many water, fire and mold claims for my insurance customers. Their service is excellent and their response time is impeccable, my customers have been beyond pleased with their service... I HIGHLY recommend them!!!

Holly McLin

My father's old family home had frozen pipes that burst and there was extreme water damage throughout the home. My father called Atlantic on a Saturday morning and Greg and his entire crew including a plumber & electrician arrived at my family's home within an hour of my call. From start to finish they were a pleasure to work with. They dealt with our insurance company and adjuster to ensure the entire loss was covered. I highly recommend Atlantic they are an extremely knowledgeable company with amazing staff and customer service.

Courtney Peluso

When we had water damage to our newly remodeled first floor, we called Atlantic Restoration and they were at our house within 20 minutes. The entire process was handled efficiently and professionally from beginning to end. We were very pleased and highly recommend this company!

Coral Lord

Desperate to pump out a flooded basement. Not a high ticket insurance claim item. Took a chance and called Atlantic. Carlos Called, showed up in less than an hour and went right to work with the pumps. It was more complicated than we thought and he set us up with another contractor who could do what he wasn’t equipped to do. (Snake the main drain). Contractor also showed up when he said he would. Carlos also left a dehumidifier overnight to dry out as much as possible. Amazing contractor. Lose the number for Servpro. This company is awesome!

Cindy Hetu

I recently experienced an incident involving sewage back-up into my basement, but fortunately found Atlantic Restoration and Remodeling Group for the clean-up process. They were extremely responsive and sent a crew that same evening. They came back for two additional deep cleans, which made a huge difference not only in appearance of the basement itself, but the smell. I initially contacted Servpro because I was unfamiliar with other options, but I am so glad that I found Atlantic instead. They were responsive, professional, and affordable. I would highly recommend this company!

Shelley Tarantula

Ryan was very professional and easy to deal with when he came out to assess the damage. I was amazed that he had a crew come out so quickly after his inspection to start the cleanup. I can't describe how pleased I am with the work that the techs did. Jennifer, Juan, and Dylon were the technicians who did the work. I'm also happy how easy the company made it for me to go through the nightmare cleanup process and getting what I needed to get done very promptly which made it a dream vs a nightmare. Thank You to everyone involved.

Mike Coppola

We had a water heater break in our semi-finished basement and by the time I found it, water had spread across the floor under our tiles and soaking the wall to wall carpet. The insurance company had recommended Atlantic Restoration when we called them. Very pleased with the referral. Ryan was very thorough. He explained everything in detail, arranged for the carpet to be removed right away, movers to take out and store all our furniture and belongings, arranged for a contractor to remove items that needed to be removed for the floor to be taken out, and set up the equipment to dry out the basement. The tiles were asbestos, so he arranged everything to have them removed safely. He is working with the insurance company for most of the expenses. Unfortunately, the asbestos was in enough of the stairs that go down to the basement that they had to be removed as well and Ryan was able to arrange for a carpenter to replace the steps. He was there for me every time I had a question or started to get nervous about things, even on his day off. There are still a couple more things that need to be done but with almost all completed, I can say Ryan went above and beyond for this process. Thank you Atlantic Restoration and especially Ryan for being there and getting us through a rather stressful situation.

Dian Ostuno

Atlantic Restoration provided emergency mitigation for a substantial sewage backup issue in our basement. Ryan, Dylan and crew were professional, thorough, and always provided clear communication throughout the process. I am extremely satisfied with the high quality work and attention to the specific needs of my situation. I highly recommend this company.

Christine Flynn

I called them right away and asked the secretary to have someone come out and look at the damage I had and she said she will have someone reach out to me when they can come out.. not even 5 min hanging up with her Ryan called me and asked if he can come right away. He was so proficient and so knowledgeable and so easy to talk to.. def recommend especially Ryan he is very good and he did all the work with the insurance company and I didn’t have to worry I knew Ryan would get it done for me!!! 🙂

Tamara Carrasquillo

Atlantic provided water mitigation when our basement flooded. Ryan, Dylon and their crew did a great job. They were professional and extremely responsive (even in the evening when we had a minor scheduling change on our end). The team did a thorough job and left everything in great shape to start the remodel phase. We couldn't have asked for a better experience!

Kelly Sardinas

Steven was professional, courteous, and very punctual. I was unable to be at the site and he made me feel confident that the job was in trustworthy hands. He walked me through the process and shared pictures to demonstrate the work being done.

The White Family

Steve and his crew was amazing. They did a great job and left my house looking so much better than they left it. They did my roof in 2 days and none of my neighbors complained about too much noise. Would highly recommend!

Kelly DeSalvatore

Atlantic was wonderful to work with replacing my porch after not 1 but 2 car accidents! They helped deal with the first driver's insurance company and navigate the claims process with us. When the second accident happened six months later during construction, they worked with us to get it resolved quickly and affordably. And the rebuild is so beautiful! They listened to my concerns about aesthetics and took my critique of craftsmanship seriously. Thank you Atlantic, my new porch makes me very happy!

Emma Thurgood

This company is exceptional! I called them and they sent a supervisor the next day (Carlos). He was incredibly transparent and helped me navigate the insurance claim. Their repair crew was professional, incredibly well meaning, and left the house spotless. I am very impressed with the quality of work they delivered and highly recommended Atlantic restoration.

Karthik R. Krishnamoorthy

I am an insurance loss recovery specialist, and Atlantic Restoration handled an asbestos abatement project at a client of mine’s home who was very demanding. Both Atlantic Restoration’s office staff and work crews bent over backward in keeping my client/homeowner happy and getting the job done with no delays. Thank you for a job well done, I will be calling you again!!

Paul Gilbert

Atlantic Restoration was amazing when our family home had a pipe burst in the garage. Greg, Carlos and his crew were on scene within an hour. They took care of the problem and worked closely with our family and insurance adjuster every step of the way. They put the house back together quickly and within budget. I would recommend them to anyone in need of Restoration Services. They were all a pleasure to work with.

Donald C.

I woke up in the middle of the night to discover it was “raining” in my kitchen. I called Greg at Atlantic Restoration around midnight not having a clue what to do. He gave me on the spot directions to minimize damage and arrived by 7 am. An ice dam had damaged the entire back end of my house which was unlivable. Greg dealt with the insurance company, made sure my family found a place to stay and his team immediately began working to restore my home. The Atlantic Restoration Team is professional, hard-working and compassionate in an emergency situation. I highly recommend Atlantic Restoration!!! It is a five-star company in a class all by itself!!!

Lianne

Atlantic Restoration came immediately the day that my daughter overflowed the bathroom sink and it leaked all the way down to my garage. The mess was cleaned up in less than an hour and they brought all the equipment in and everything was dried out within a few days. They are very knowledgeable, crew was friendly and very helpful. I always recommend them to all my friends and family. Definitely a company you can count on in an emergency.

Leigh C.

Called Atlantic when my sewer backed up into my basement. Called at 8pm and a team was at my house by 8 am. They had the whole basement cleaned in less than a day, including removing all affected items from the basement. I would definitely call them again. Super professional and an unbelievably hard-working team. Highly recommend!!! Thanks Atlantic Team!!!

 

Meegan

4.7
Based on 67 reviews
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Teresa Houle
3 years ago
A tree fell on my house on 9/24/2020. Although, things started out well and ended well, the two years in between have b... read more
Pat Carey-Cooper
3 years ago
My family had the unfortunate situation of a tree falling across our roof. The damage was quite extensive and we were a... read more
Cynthia Matejek
3 years ago
I had an excellent experience with this group. Very professional. After clean up replaced everything precisely. I woul... read more
Deb Lamb
3 years ago
We needed asbestos tile removed after a pipe break and damaged the carpet laid over it. The tile was removed and, low ... read more
Rebecca Burcroff
3 years ago
The men who came out before the job started were very professional. There was also follow-up after they were done. The ... read more
Kopec Krystian
3 years ago
I’ll start the review with a positive, great company for quick and efficient clean up and demolition. That’s where it e... read more
Stanley Jaroneczyk III
3 years ago
I was hired as a contractors for this company I did a few jobs and have not received payment after 9Months. And one of... read more
Tammy Roth
3 years ago
My rental house had a leak in the roof which created mold in the garage area. I had no idea what needed to be done to ... read more
Brooke Park
3 years ago
Atlantic Restoration and Remodeling Group along with Ryan the director of Mitigation were one of the most professional ... read more
Jean Mattox
3 years ago
We had water damage throughout our whole entire bottom floor we didn’t know which way to go or whom to call we finally ... read more
Karla Trujillo
3 years ago
My insurance recommended Ryan from Atlantic Restoration to take care of damage caused by a water leak ruining my carp... read more
Keila Rodriguez
3 years ago
Ryan help me through the whole process of cleaning my home after a crime. He was very professional and very responsive.... read more
Amanda Arnhem
3 years ago
We had a great experience with Atlantic Restoration. I called Ryan directly on a Sunday evening and he answered, was re... read more
Caroline Raynis
3 years ago
Amazing doesn’t even describe it. Most dedicated group I’ve worked with. From Christine, to Bruce, to Colin, to Steve, ... read more
vigan pacuku
3 years ago
Had a big leak in my apartment building, Atlantic was the best choice I made! Carlos is on top of his game, very helpfu... read more
Kim Achatz
3 years ago
I had water damage in my home and asbestos was found in my ceilings at that time. Ryan came out very quick to discuss ... read more
Kathy Beeler
4 years ago
Used Atlantic because we had water damage to our kitchen. What started off to be a night mare for my mom became very ea... read more
Judson Graves
4 years ago
When we were struggling with the insurance company and getting no response from Servpro, Ryan Soucy was a big help. He ... read more
Courtney Peluso
4 years ago
A huge THANK YOU to Atlantic Restoration. I woke up in the middle of the night to my kitchen light and ceiling and wate... read more
P&A Sal-CT
4 years ago
Extremely happy with the service provided replacing our roof especially working with Steve Bordoy as he was very knowle... read more
Andrew Bzdel
4 years ago
f there was a 6th star that can be given, Atlantic would get it from me. I had a leak in my ceiling that was the result... read more
Karthik R. Krishnamoorthy
4 years ago
This company is exceptional! I called them and they sent a supervisor the next day (Carlos). He was incredibly transpar... read more
TheWhiteFamily White
4 years ago
Steven was professional, courteous, and very punctual. I was unable to be at the site and he made me feel confident tha... read more
Kelly DeSalvatore
4 years ago
Steve and his crew was amazing. They did a great job and left my house looking so much better than they left it. They d... read more
Kelly Sardinas
4 years ago
Atlantic provided water mitigation when our basement flooded. Ryan, Dylon and their crew did a great job. They were p... read more
Tamara Carrasquillo
4 years ago
I called them right away and asked the secretary to have someone come out and look at the damage I had and she said she... read more
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