Customer Reviews

Atlantic Restoration has handled many water, fire and mold claims for my insurance customers. Their service is excellent and their response time is impeccable, my customers have been beyond pleased with their service... I HIGHLY recommend them!!!

Holly McLin

My father's old family home had frozen pipes that burst and there was extreme water damage throughout the home. My father called Atlantic on a Saturday morning and Greg and his entire crew including a plumber & electrician arrived at my family's home within an hour of my call. From start to finish they were a pleasure to work with. They dealt with our insurance company and adjuster to ensure the entire loss was covered. I highly recommend Atlantic they are an extremely knowledgeable company with amazing staff and customer service.

Courtney Peluso

When we had water damage to our newly remodeled first floor, we called Atlantic Restoration and they were at our house within 20 minutes. The entire process was handled efficiently and professionally from beginning to end. We were very pleased and highly recommend this company!

Coral Lord

Desperate to pump out a flooded basement. Not a high ticket insurance claim item. Took a chance and called Atlantic. Carlos Called, showed up in less than an hour and went right to work with the pumps. It was more complicated than we thought and he set us up with another contractor who could do what he wasn’t equipped to do. (Snake the main drain). Contractor also showed up when he said he would. Carlos also left a dehumidifier overnight to dry out as much as possible. Amazing contractor. Lose the number for Servpro. This company is awesome!

Cindy Hetu

I recently experienced an incident involving sewage back-up into my basement, but fortunately found Atlantic Restoration and Remodeling Group for the clean-up process. They were extremely responsive and sent a crew that same evening. They came back for two additional deep cleans, which made a huge difference not only in appearance of the basement itself, but the smell. I initially contacted Servpro because I was unfamiliar with other options, but I am so glad that I found Atlantic instead. They were responsive, professional, and affordable. I would highly recommend this company!

Shelley Tarantula

Ryan was very professional and easy to deal with when he came out to assess the damage. I was amazed that he had a crew come out so quickly after his inspection to start the cleanup. I can't describe how pleased I am with the work that the techs did. Jennifer, Juan, and Dylon were the technicians who did the work. I'm also happy how easy the company made it for me to go through the nightmare cleanup process and getting what I needed to get done very promptly which made it a dream vs a nightmare. Thank You to everyone involved.

Mike Coppola

We had a water heater break in our semi-finished basement and by the time I found it, water had spread across the floor under our tiles and soaking the wall to wall carpet. The insurance company had recommended Atlantic Restoration when we called them. Very pleased with the referral. Ryan was very thorough. He explained everything in detail, arranged for the carpet to be removed right away, movers to take out and store all our furniture and belongings, arranged for a contractor to remove items that needed to be removed for the floor to be taken out, and set up the equipment to dry out the basement. The tiles were asbestos, so he arranged everything to have them removed safely. He is working with the insurance company for most of the expenses. Unfortunately, the asbestos was in enough of the stairs that go down to the basement that they had to be removed as well and Ryan was able to arrange for a carpenter to replace the steps. He was there for me every time I had a question or started to get nervous about things, even on his day off. There are still a couple more things that need to be done but with almost all completed, I can say Ryan went above and beyond for this process. Thank you Atlantic Restoration and especially Ryan for being there and getting us through a rather stressful situation.

Dian Ostuno

Atlantic Restoration provided emergency mitigation for a substantial sewage backup issue in our basement. Ryan, Dylan and crew were professional, thorough, and always provided clear communication throughout the process. I am extremely satisfied with the high quality work and attention to the specific needs of my situation. I highly recommend this company.

Christine Flynn

I called them right away and asked the secretary to have someone come out and look at the damage I had and she said she will have someone reach out to me when they can come out.. not even 5 min hanging up with her Ryan called me and asked if he can come right away. He was so proficient and so knowledgeable and so easy to talk to.. def recommend especially Ryan he is very good and he did all the work with the insurance company and I didn’t have to worry I knew Ryan would get it done for me!!! 🙂

Tamara Carrasquillo

Atlantic provided water mitigation when our basement flooded. Ryan, Dylon and their crew did a great job. They were professional and extremely responsive (even in the evening when we had a minor scheduling change on our end). The team did a thorough job and left everything in great shape to start the remodel phase. We couldn't have asked for a better experience!

Kelly Sardinas

Steven was professional, courteous, and very punctual. I was unable to be at the site and he made me feel confident that the job was in trustworthy hands. He walked me through the process and shared pictures to demonstrate the work being done.

The White Family

Steve and his crew was amazing. They did a great job and left my house looking so much better than they left it. They did my roof in 2 days and none of my neighbors complained about too much noise. Would highly recommend!

Kelly DeSalvatore

Atlantic was wonderful to work with replacing my porch after not 1 but 2 car accidents! They helped deal with the first driver's insurance company and navigate the claims process with us. When the second accident happened six months later during construction, they worked with us to get it resolved quickly and affordably. And the rebuild is so beautiful! They listened to my concerns about aesthetics and took my critique of craftsmanship seriously. Thank you Atlantic, my new porch makes me very happy!

Emma Thurgood

This company is exceptional! I called them and they sent a supervisor the next day (Carlos). He was incredibly transparent and helped me navigate the insurance claim. Their repair crew was professional, incredibly well meaning, and left the house spotless. I am very impressed with the quality of work they delivered and highly recommended Atlantic restoration.

Karthik R. Krishnamoorthy

I am an insurance loss recovery specialist, and Atlantic Restoration handled an asbestos abatement project at a client of mine’s home who was very demanding. Both Atlantic Restoration’s office staff and work crews bent over backward in keeping my client/homeowner happy and getting the job done with no delays. Thank you for a job well done, I will be calling you again!!

Paul Gilbert

Atlantic Restoration was amazing when our family home had a pipe burst in the garage. Greg, Carlos and his crew were on scene within an hour. They took care of the problem and worked closely with our family and insurance adjuster every step of the way. They put the house back together quickly and within budget. I would recommend them to anyone in need of Restoration Services. They were all a pleasure to work with.

Donald C.

I woke up in the middle of the night to discover it was “raining” in my kitchen. I called Greg at Atlantic Restoration around midnight not having a clue what to do. He gave me on the spot directions to minimize damage and arrived by 7 am. An ice dam had damaged the entire back end of my house which was unlivable. Greg dealt with the insurance company, made sure my family found a place to stay and his team immediately began working to restore my home. The Atlantic Restoration Team is professional, hard-working and compassionate in an emergency situation. I highly recommend Atlantic Restoration!!! It is a five-star company in a class all by itself!!!

Lianne

Atlantic Restoration came immediately the day that my daughter overflowed the bathroom sink and it leaked all the way down to my garage. The mess was cleaned up in less than an hour and they brought all the equipment in and everything was dried out within a few days. They are very knowledgeable, crew was friendly and very helpful. I always recommend them to all my friends and family. Definitely a company you can count on in an emergency.

Leigh C.

Called Atlantic when my sewer backed up into my basement. Called at 8pm and a team was at my house by 8 am. They had the whole basement cleaned in less than a day, including removing all affected items from the basement. I would definitely call them again. Super professional and an unbelievably hard-working team. Highly recommend!!! Thanks Atlantic Team!!!

 

Meegan

Judson Graves
Judson Graves
22:58 20 Sep 21
When we were struggling with the insurance company and getting no response from Servpro, Ryan Soucy was a big help. He... worked closely with the insurance adjuster, handling most of the communication with the insurance company to conclude the approval process. He then guided the great Atlantic team to mitigate our water damage in very short order. He answered our questions, and made sure we were happy. I very highly recommend this company and Ryan.read more
Courtney Peluso
Courtney Peluso
20:45 15 Sep 21
A huge THANK YOU to Atlantic Restoration. I woke up in the middle of the night to my kitchen light and ceiling and... water was pouring out of it and my upstairs bathroom toilet was running like a waterfall floors were flooded kitchen was a mess. I called Atlantic Restoration and Greg and Dylan were at my house in under 45 minutes. A huge thank you to Carlos who came to review the damages and make a plan for a rebuild. The whole company are all very courteous, prompt, knowledgeable, friendly, and a pleasure to work with. Thank You for saving my kitchen from a major disaster!! R. Contaldiread more
P&A Sal-CT
P&A Sal-CT
19:00 10 Sep 21
Extremely happy with the service provided replacing our roof especially working with Steve Bordoy as he was very... knowledgeable. He made the whole process easy. I felt his honesty was genuine and easy to talk to you. If there is a future need I will be contacting this company. Great overall experience!read more
Andrew Bzdel
Andrew Bzdel
16:59 30 Aug 21
f there was a 6th star that can be given, Atlantic would get it from me. I had a leak in my ceiling that was the result... of a poorly done roof performed before I bought my house. Atlantic was on time every single time they said they would be at my house, they dealt with my insurance company to get everything they possibly could covered for me, and my entire roof was completed in just one day (and looks awesome by the way). They dealt with my crazy work schedule and were nothing but professional, kind, honest, and informative every single step of the way. If you need something done at your house, apt complex, etc, don't even hesitate to contact these guys. You won't be disappointed in the slightest!read more
Karthik R. Krishnamoorthy
Karthik R. Krishnamoorthy
03:23 11 Jun 21
This company is exceptional! I called them and they sent a supervisor the next day (Carlos). He was incredibly... transparent and helped me navigate the insurance claim. Their repair crew was professional, incredibly well meaning, and left the house spotless. I am very impressed with the quality of work they delivered and highly recommended Atlantic restoration.read more
TheWhiteFamily White
TheWhiteFamily White
18:44 19 May 21
Steven was professional, courteous, and very punctual. I was unable to be at the site and he made me feel confident... that the job was in trustworthy hands. He walked me through the process and shared pictures to demonstrate the work being done.read more
Kelly DeSalvatore
Kelly DeSalvatore
19:15 07 May 21
Steve and his crew was amazing. They did a great job and left my house looking so much better than they left it. They... did my roof in 2 days and none of my neighbors complained about too much noise. Would highly recommend!read more
Kelly Sardinas
Kelly Sardinas
01:05 16 Mar 21
Atlantic provided water mitigation when our basement flooded. Ryan, Dylon and their crew did a great job. They were... professional and extremely responsive (even in the evening when we had a minor scheduling change on our end). The team did a thorough job and left everything in great shape to start the remodel phase. We couldn't have asked for a better experience!read more
Tamara Carrasquillo
Tamara Carrasquillo
19:56 05 Feb 21
I called them right away and asked the secretary to have someone come out and look at the damage I had and she said she... will have someone reach out to me when they can come out.. not even 5 min hanging up with her Ryan called me and asked if he can come right away. He was so proficient and so knowledgeable and so easy to talk to.. def recommend especially Ryan he is very good and he did all the work with the insurance company and I didn’t have to worry I knew Ryan would get it done for me!!!:)read more
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